Confirmed Service Customer
I’ve been a customer for over 20 years and lately I’m not very happy with the service I’ve received. After 4 months delay on a part for my new car, and lack of communication from AutoNation, I was very frustrated! Fortunately, I got a new Service Advisor, Kesha! Kesha was very kind and welcoming! She took the time to listen and answered my questions. I was always aware of the status of my vehicle and timeframe for the service. Kesha went above and beyond with excellent customer service! I've never had a Service Advisor at AutoNation that compares to Kesha! I even left with my car clean and shiny! Thank you Kesha!
Patricia H.
JESSUP,
MD
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Business Response
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Great service with helpful staff. It take some time to get my car back, however, the staff made sure my warrant covered the bulk of the cost.
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I had a good experience with my technical customer service representative, he was professional and courteous. He was able to get me in and out for my ...
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Great customer service. The work was done in under 2 hours. I will be back in the future.
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