Confirmed Service Customer
We made an appointment ahead of time for a simple service - a State Inspection and a 30K mile service. Yet this appointment took over five hours to complete. We were not told ahead of time it would take this long nor provided updates during the course of our visit.
Miguel H.
SEVERNA PARK,
MD
Business Response
Miguel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (301) 263-6380 to discuss your concerns, as your satisfaction is of utmost importance to us.
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