Confirmed Service Customer
Everything was going well. I went to pick up my car after getting $1300 worth of repairs and an employee name Jack told me he could help me because he was not my advisor. He then walked away without making any effort to help me. I was very disappointed with the whole experience. I am not sure if I want to bring my car back for service here since the customer is not a priority.
Carlos E.
BURTONSVILLE,
MD
Business Response
Carlos, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (301) 263-6380 to discuss what we can do to help.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Fantastic experience with my brand new Yukon service. The team is great
Confirmed Service Customer
I like the service progress app, but it's ineffective because it was not fully utilized. I received the notification that the truck had been checked i...
Confirmed Service Customer
Great Service and able to get in and out in very reasonable time
